That’s a completely fair question, and one I think many people have.

Yes, True Me Massage is a home-based clinic, but it has been thoughtfully designed as a dedicated therapeutic space that is separate from the everyday living areas of my home.  The entire basement is devoted to client care and wellness. When you arrive, you’ll be welcomed into a private treatment space that includes:

• A comfortable massage treatment room
• A private infrared sauna (located within the treatment room)
• A dedicated clinic office
• A client washroom
• A sitting area where you can take a moment to relax before or after your appointment
• A private gym used for movement and rehabilitation when appropriate

My goal is to provide the same professionalism, privacy, and comfort you would expect from a wellness clinic, while offering the warmth and calm that a home-based practice can provide.

When it’s time to begin, you’ll enter the treatment room, close the door for privacy, undress to your comfort level, and position yourself on the massage table under the linens. A small call button on the side of the table lets me know when you’re ready for your session to begin. Many clients tell me that they appreciate the quieter, more personal atmosphere. My hope is that from the moment you arrive, you’ll feel welcomed, comfortable, and at ease.

Your first visit begins with a relaxed conversation about how you’re feeling, what you’d like support with, and any preferences for your session. Together, we’ll shape a plan that reflects your needs that day. If you haven’t completed the health and well-being history form I’ll ask that you complete it. From there, your massage is paced and tailored to support comfort, relaxation, recovery, and restoration.

You don’t need to decide in advance. We’ll begin with a conversation about how you’re feeling, what you’d like support with, and your goals for the session. I’ll share information about different techniques that may help support your wellness goals so you can decide what approaches feel right for you that day.

A minimum of 24 hours’ notice is appreciated when cancelling or rescheduling so the time can be offered to someone else. You can cancel or reschedule through the website when more than 24 hours’ notice is available.

I understand that emergencies and unexpected situations happen. If you need to cancel with less than 24 hours’ notice, please be respectful and let me know directly by phone, text, or email.

Sauna time is booked online at the same time as your massage. When selecting your appointment, you’ll see options to add either a 20-minute pre-massage sauna or a 20-minute post-massage sauna. Simply choose your massage timeframe and select the sauna option that fits your preference.

Infrared sauna can support relaxation, circulation, and overall recovery.

Using the sauna before your massage may help:

• Warm muscles and soft tissue
• Support relaxation
• Prepare the body for treatment

Using it after your massage may help:

• Extend relaxation
• Support circulation
• Provide quiet time to rest and integrate your session

As a client, you may be wondering, “Am I supposed to tip? If so…how much?” Don’t worry, let me make this easy.

At True Me Massage, I do not accept tips.

The greatest compliment you can give is to let me know that you enjoyed your treatment, that you’re feeling better, or that your care has made a positive difference. Your feedback, referrals, and returning for future treatments mean far more to me than a gratuity ever could.

I believe massage therapy is not a luxury, it’s an important part of your health and well-being. As a healthcare professional, I view massage therapy as part of your healthcare team.  After all, you don’t tip your doctor, your nurse, your physiotherapist, or your chiropractor. In the same way, I believe the value of your treatment should never be measured by a tip.